The location is super close to Orchard and Mt E Hospital. Staff were helpful and friendly, always smiling. There were sufficient couches to put my stuff, and room service was quick. Breakfast had a good variety, although some items were cold.

The rooms really need a refresh. they felt a bit tired and grubby. A little more attention to the breakfast temperature would make a huge difference.

Location was fab, just a quick skip to Orchard. Our family room? Massive, like we've set up camp in a luxury tent! Perfect base for exploring. The pool was a delight to unwind after a day out.

Dear Wi-Fi, if only you could stop playing hide and seek! And let’s not talk about the TV—I'd have better luck watching paint dry than getting a decent show.

Loved the spacious family room and delicious breakfast.

Huge family room with daily housekeeping.

The location is fantastic, just minutes away from the vibrant shopping at Orchard Road and the dining options at Far East Plaza. The quadruple room is spacious, providing a great environment to relax after a day out. I also appreciated the attentive room service, making my stay enjoyable and hassle-free.

Some areas of the hotel show clear signs of aging, needing updates.

excellent breakfast, value for money

worn carpet

The staff at York Hotel truly shone, especially the breakfast supervisor, who went out of his way to accommodate our sick child with special food requests. Their attention made a tough situation manageable.

Breakfast buffet was replenished quickly with great variety.

While the spacious rooms provide great comfort, subtle shortcomings emerge. The staff can be helpful, but the lack of assistance at the entrance struck me, especially when juggling luggage. The hotel exudes charm, yet an update would surely enhance the experience. I’ll likely explore alternatives next time for a more balanced stay.

The family suite was spacious and clean, providing plenty of room for us and our three dogs. We loved being so close to Orchard Road for shopping and dining. The kids felt like royalty with the comfy beds and quiet atmosphere.

For dads, it would be great if they offered more pet-friendly amenities.

Just an appropriate option for a flying visit in Singapore with fantastic value for money. The breakfast had a fantastic variety and was replenished frequently, making mornings enjoyable. Try to get a room away from the main road for a quieter stay.

We enjoyed our 5-night stay in a spacious family room, close to Orchard Road. Breakfast was enjoyable, especially the coffee machines! Although we faced minor issues like an unpleasant bathroom smell initially, the staff quickly replaced poor-quality towels, proving their responsiveness. For a more relaxing stay, request a room away from the main road.

We were treated really well from start to finish, they helped us with our unexpected travel issues. The room was spacious and the food was tasty with a lot of variety, it felt like we were truly valued.

It wasn’t cheap but at least worth it.

the location is super convenient, right near orchard road and easy access to shops and food. the staff was really nice and welcoming, especially the manager and the breakfast supervisor, they were friendly and helped us out a lot. the pool was open at night, which was cool for a late-night swim. check-in and check-out were quick, no hassle there. overall, a pretty decent stay for a couple looking to shop and chill.

but the bell hops were pretty useless, didn't open doors or help with bags, and the rooms could really use a refresh, felt kinda dated. also had some issues with cleanliness, like the bathrooms not being up to par.

Checked in for a short stay in a family room, impressively large with comfortable beds and effective air-conditioning. The breakfast buffet offered a fantastic variety and was replenished frequently. However, the assistance at the entrance was lacking. staff did not help with opening doors, which caused inconvenience when carrying luggage. While the hotel retains a classic charm, it feels a bit dated in some areas. A more attentive approach from the bellhops would enhance the experience significantly.