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Issue tracking between Slack channel, Github issues and relevant documentation updates #5824

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theoks opened this issue Jul 10, 2018 · 0 comments

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@theoks
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@theoks theoks commented Jul 10, 2018

Having used ArangoDB slack channel for quite a while I have noticed that there are many issues posted and solved by the staff of ArangoDB. The customer support service is top notch.

However I have noticed that many issues and edge cases are being lost in the Slack archives which are hard to search and navigate. In the meantime many of those edge cases, should be included in the docs (it's a pity since they have already been detected) to assist other users when they face the same issue, and avoid spending unnecessary working hours for an issue that has already been successfully addressed.

I open this issue so as there is a system implemented, to have every case solved in the Slack channel gathered under a relevant section of the documentation, in order to be easily searched and found when needed.

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