BRANDED ORDER TRACKING & ANALYTICS

Order tracking that's profitable for you and delightful for your customers

Cut your CX tickets in half and immediately turn 3% of your orders into repeat purchases with one app. Join 1000s of leading ecommerce operators that use Malomo's branded tracking pages, transactional notifications, and analytics to proactively update, upsell, and retain more customers.

Trusted By

Control your shipping experience

Don't let shipping carriers control your post-purchase experience. Give your customers a tracking experience that works for you—driving sales, reducing support tickets, and making your brand unforgettable.

"Our customers expect a beautiful, branded experience at every interaction, and Malomo enables us to deliver exactly that."

Albert Chong

VP of Digital, Ilia Beauty

"I've now implemented Malomo for two brands. It minimizes friction for the customer while maximizing profit for your brand."

Josh Knopman

VP of Growth & Digital Product, Blueland

"We have seen incredible results using Malomo! There's so much untapped potential that lives in the post-purchase experience."

McKenzie Bauer

Co-Founder & CIO, Thread

"Malomo was a huge game-changer for our customer service team and provides a stellar customer experience."

Katy Eriks

Director of Customer Experience, SuitShop

Turn tracking pages from a dead end into a sales machine

Turn the transactional experience into a high-growth marketing channel and add $1,000s to your bottom line. Send customers to a tracking page that lives directly on your storefront and drive repeat purchases on auto-pilot.

Design custom transactional emails that stop support tickets before they start

Answering the same WISMO tickets is draining on your CX team. Cut the chaos by sending real-time delivery updates by email and SMS that keep customers in the loop before they even think to ask. Malomo will instantly lighten your WISMO CX load by 50%.

Make every customer feel like a VIP

Malomo ingests 200+ datapoints from Shopify on every customer and their order which you can use to create a custom-tailored experience for every shopper. Unlock twice as much engagement and repeat revenue with our targeting data.

Featured

Case Study

PSD transformed the post-purchase experience with Malomo, increasing customer engagement and repeat purchase rates.

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Launch in 30 minutes

Other tracking tools feel like assembling IKEA furniture without instructions. Ours? Drag, drop, done. Connect Shopify, build your tracking page, and launch your emails in minutes.

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